Confirmation Policy
- The customer receives a booking confirmation voucher via email within 24 hours of successful booking.
- In case the preferred slots are unavailable or sold out an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
Cancellation Policy
- 0-15 Days Before Start Date: No refund will be provided; 100% of the tour cost will be charged as cancellation fees.
- 15-30 Days Before Start Date: 50% of the tour cost will be charged as cancellation fees.
- Any requests for rescheduling the trip/trek will be considered only if made at least 5 days before the trek/trip’s original start date.
- Rescheduling requests must be made within one month (30 days) of the original trek/trip date. After this period, no rescheduling will be allowed, and no refund will be issued for cancellations or changes.
Refund Policy
- Refunds will be transferred within 5-7 business days.
- Refunds once initiated, usually take around 10-12 business days to get transferred to the same account through which the payment is made.
Payment Terms Policy
100.0% of the total tour cost will have to be paid 0 days before the date of booking